About Astro Data Systems

The digital convergence associated with the information superhighway (computing, mobile telephony, electronic business via the internet) demands the services of a well structured Information Technology/Information and Communications Technology (IT/ICT) Help Desk solutions provider in Nigeria.

AstroData Systems, Ltd (ADS) is an information technology service delivery company based in the USA and Lagos, Nigeria, offering a wide range of technical support services to large, medium and small enterprises and organizations. We provide remote and on-site rapid response to client queries and computer user issues: troubleshooting, tracking, ticketing and resolving. We also provide training both for IT Infrastructure Library (ITIL) and Advanced ICT Certificates such as Microsoft, Oracle, and Cisco certifications.

Essentially, we support IT end users in identifying and defining opportunities to simplify, improve or redesign business processes to seamlessly deliver cost effective solutions, real time, and online if need be. We also provide training for IT professionals and staff to implement these solutions.

Our goal is to be the leading world-class Information and Communications Technology (ICT) Systems Services provider in Nigeria, powered by our robust Help Desk knowledge-based portfolio.

We intend to fill the vacuum in customer care and customer satisfaction in Nigeria’s IT market which local Distributors can not fill. It is almost impossible for any organization to keep pace with the necessary technical know how in today’s ever changing frontier. Given the shortage of trained ICT manpower in Nigeria, the rapid changes in ICT applications, the rapid application upgrades and streams of certifications required to keep pace with the technological advancements, attracting and keeping skilled personnel in an average Nigerian ICT environment is near impossible. Virtually every company’s ICT workforce suffers from rapid turnover and instability.

Therefore enterprises, including government Agencies, are usually confronted with the following key questions:

• How can we keep up to date with the ever-changing technological world?
• How can we make the best use of all the products and services the ICT world offers?
• How do we stay ahead and ensure we are developing the next generations of business solutions driven by ICT investments?

Our mission is to answer those questions, which we are more than well enough equipped to do.

ADS provides proficient, ICT skilled manpower to support businesses across the country. Its team consists of technically competent people fluent in the language of the digital age, people skilled in developing and deploying these new technologies, people who are expert in communicating with business, government, and professional groups, providing applications support solutions that are tailored to their specific needs.
 
Our goal is perfection. We are committed to quality service, rapid response, excellence, integrity, trust, continuous support, and customer satisfaction. Those things, along with the deliverance of value, are our foundations.